Return Policy

At ECOM VYAPAAR, customer satisfaction is important to us. We carefully check and pack every product before shipping. Still, if you face any issues, please read our return policy below.

1. Return Timeframe

• You can request a return within 3 days of product delivery.
• Any return request made after 3 days will not be accepted under any condition.

2. Eligible Products for Return

We accept returns only in the following case:

• If the product you received is defective, damaged, or not working properly at the time of delivery.

3. Non-Returnable Conditions

Returns will NOT be accepted in these situations:

• If you feel the product quality is low or not as per your personal expectations.
• If the product is used, washed, altered, or damaged by the customer.
• If the product is returned without original packaging, accessories, or invoice.
• If the issue is related to color difference, size issue, or design preference.

4. Defective Product Policy

• If you receive a defective product, you must inform us within 3 days of delivery.
• Clear photos or videos of the defect must be shared for verification.
• Once approved, we will arrange a return or replacement as per availability.

5. Return Approval Process

• All return requests are subject to inspection and approval by our team.
• If the return request does not meet our policy criteria, it may be rejected.

6. Refund Process

• After receiving and checking the returned product, the refund will be processed.
• Refunds will be credited to the original payment method within 5–7 business days.
• Shipping charges (if any) are non-refundable.

7. Contact Us

For return requests or support, please contact us:

• Email: support@ecomvyapaar.com
• Website: www.ecomvyapaar.com
• Call: +91 7206390105